Have questions? You can often find answers to your questions in our searchable Yugster Knowledge Base.
You can also Submit a Request to contact us for any issue with an order or payment, and we will respond as soon as possible. It is an excellent way to track your issue through to its resolution.
We do our best to answer all Ticket Requests in a timely manner. Most tickets are answered the same day, when they are sent during normal business hours. Ticket requests sent after 4:00pm on Friday aren't opened until Monday.
Please visit the My Account page if you need help with the following:
- Order Status
- Tracking Information
- Change Contact Info
- View Order History
- Redeem a Gift Card
- Refer-a-Friend Requests
Yugster.com observes and is closed on most of the major holidays.
Returns / Order Cancellations
For more informtaion on the returns process please review our returns policy.
**Returns must be pre-authorized and returned in their original packaging.
If you have an order cancellation request, please Submit a Ticket Request. Orders cancellation requests need to be made within 24 hours of when the order was placed. Please visit our Yugster Knowledge Base for more information about our policies.
Physical / Postal Address
Need to write us by mail? Please use the following address:
4505 Wasatch Blvd.
Salt Lake City, UT 84124
Manufacturer or Vendor Inquiries
Do you have a brand or product you think would be a good fit for yugster.com? We are always looking for new business relationships. Please send email inquiries to: firstname.lastname@example.org
Press / Media Inquiries
For any press or media inquiries concerning yugster.com, please send email inquiries to: